Functional Application Manager DMS



General responsibilities:

  • Collaborate with Group IT, Business Processes Management and other teams within Group Operations as well as local Operations to review and support recommendations for functional design (work effectively with all stakeholders)
  • Act as main contact person for functional questions
  • Recognize problems, develop recommendations, solutions and oversee correction within assign specialty
  • Part of all discussions which could impact applications whenever any upstream/downstream changes happens
  • Provide updates on key changes relevant to future roll-outs and/or upgrades
  • Support user community (and Group IT) with future rollouts (functional testing and implementation).
  • Guarantee after go-live that procedures remain usable and consistent in real live situation
  • Translate business requirements into functional requirements
  • Support ad hoc projects (e.g. changes/improvements to the IRIS-Laserfiche integration


  • Investigate possibilities within the used DMS and try to apply this in an innovative way towards business/support functions to create efficiency, quality gains and reducing waste of paper
  • Provide comprehensive business consultations to IT management and staff members at all phases of application programming and processes (both waterfall & Agile model)

Enterprise Applications

  • Functional Implementation/optimization of application
  • Develop and refine the knowledge required to design, test, manage and improve the application
  • Assist in drafting relevant global & local procedures & processes
  • Create/maintain training materials & set-up E-learning (e.g manuals)
  • Provide trainings
  • Preparation of test scripts with link to requirement & preparation of regression test scripts
  • Execution of the (regression) test scripts and provide Functional/User Acceptance testing on behalf of Business for minor changes [e.g. implementation of a new team; too complicated to have the requesters perform full testing].
  • Determine, together with Head of Functional Application Management, the specific deliverables including but not limited to: requirements gathering, functional specifications, User Acceptance Testing/Production Acceptance Testing
Apply for this role

Vacancy search

Related stories