Manager - Corporate Services

Location

Jersey


About Intertrust
Intertrust is a global leader in providing expert administrative services to clients operating and investing in the international business environment. The Company has more than 2,500 employees across 39 offices and 28 jurisdictions in Europe, the Americas, Asia and the Middle-East. Intertrust has leading market positions in selected key financial markets, including the Netherlands, Luxembourg, Jersey and the Americas. Intertrust delivers high-quality, tailored corporate, fund, capital market and private wealth services to its clients, with a view to building long-term relationships. The Company works with global law firms and accountancy firms, multinational corporations, financial institutions, fund managers, high net worth individuals and family offices.

Your Position
Corporate Services provides onshore and offshore director, corporate administration, secretarial, bookkeeping and accounting services to diverse corporate and institutionally owned multi-jurisdictional structures consisting of companies, limited partnerships, unit trusts and other vehicles.
We operate a global service line which ensures consistent application of good governance and best practice in corporate administration services across multiple jurisdictions and time zones, and provides the ability to deliver innovative solutions to clients with an international profile

Technical Attributes

  • Collaborate with your team to manage a selected portfolio of Trusts and Companies, offering advice from our internal processes
  • Provide technical support to the Corporate team administrators
  • Ensure that all policies and procedures are implemented for your clients
  • Become an expert in technical matters relating to trusts and companies, be able to share this knowledge your with team, including any regulatory requirements that are applicable to your clients
  • Proactively keep up-to-date awareness of current industry issues e.g. interest rate movements, changes in legislation
  • Ensure that all statutory returns are prepared and submitted as required, and client records are up to date
  • Undertake reviews of financial statements and other legal/technical documents

Client Care

  • Manage key client and intermediary relationships
  • Ensure client records are clearly updated with all correspondence
  • Communicate openly and honestly with clients on a regular basis
  • Ensure team achieve the Intertrust service standards
  • Conduct meetings, produce minutes, resolutions and any other administration duties requested
  • Maintain client documents with integrity, clearly updating all correspondence
  • Pro-actively complete client take-on process and on-going reviews of clients
  • Be committed and driven to achieving excellence for themselves and their client
  • Conduct client and intermediary visits as required
  • Have the delivery of enhanced client service at the forefront of every action

People & Team

  • Assist the Associate Director / Director in supervising staff within the team, including, mentoring, counselling, compliance with standard policies and procedures, recruitment, discipline, resourcing, training and development
  • Assist the Associate in the co-ordination of the accounts preparation function for all team clients, in liaison with the Accounting Services Team and including liaison with external auditors, where relevant.
  • Be approachable and accessible to your team members, offering guidance and development when required and assist in identifying any training needs
  • Provide new, innovative ideas on how to improve the efficiencies of daily tasks
  • Take care of, and establish good relationships with all suppliers, team members & clients
  • Review and manage the workload of team administrators on a daily basis reporting upwards to senior management
  • Demonstrate the firms stated policy of raising the bar in client service by leading by example

 
Financials

  • Assist in the management of the financial affairs of the team, including budgeting, monitoring against performance, review of staff time charging, preparation of quotations for potential and existing clients and billing
  • Contribute to the department's strategy for growth and participate actively in team and management strategy sessions

 
Skills & Expertise

  • At least ICSA/STEP/ACCA qualified
  • Comprehensive experience within trust administration
  • Management experience, preferably managing a large team
  • Required to have previous experience holding board positions as well as an authorised signatory
  • Knowledge of local legislation/Corporate Governance
  • Broad understanding of the wide range of fiduciary products offered by Intertrust globally
  • Broad understanding the specific offerings within Corporate Services
  • Strong people management skills and the ability to inspire and develop junior staff members
  • Ability to manage a team
  • Effective communication and interpersonal skills
  • Ability to formulate, consider and select the most appropriate solutions
  • Ability to work effectively in a team
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