Project Manager/Business Analyst - Operations

Location

Jersey


About Intertrust
Our 4,000 employees are dedicated to providing world-leading, specialized administration services to clients in over 30 jurisdictions. This is amplified by the support we offer across our approved partner network which covers a further 100 jurisdictions. Our focus on bespoke corporate, fund, capital market and private wealth services enables our clients to invest, grow and thrive anywhere in the world. Sitting at the heart of international business, our local expert knowledge and innovative proprietary technology, combine to deliver a compelling proposition, all of which keeps our clients one step ahead.
By being the best at what we do, we empower businesses of all sizes, wherever they are in the world, to navigate the complexity of ever-changing rules and regulations. We support them to grow and accelerate the possible. We partner with them to transform and unleash the potential of their operating model by driving the efficiency, technology and insight needed to achieve a competitive edge. We deliver the power they need to succeed. That's why we focus on attracting, developing and retaining the best talent in our industry and our talent strategy is centred on strong teams, platforms for growth and our values-driven culture.
Be empowered. Be Intertrust.

About the Role
Intertrust Jersey is seeking an experienced Project Manager to work closely with the Operations Director, Operations and IT teams to assist in the planning, management and delivery of key local and Group projects impacting on the Jersey office. The office has a series of exciting and forward-looking projects and is looking for a strong candidate to work with the senior members of the team and across the business in Jersey to ensure effective delivery of these projects.

Technical Attributes
•    Strong business analysis skillset, with a keen eye for detail
•    Strong project manage skillset, with hands-on experiencing leading projects of change
•    Proven process analysis and design experience
•    Experience managing technology-based projects, including systems upgrades and new system implementations 
•    Experience managing competing projects and stakeholders, ensuring that deadlines are met across various project deliverables 
•    Strong skillset in managing cross-sections of internal SME’s and external suppliers / consultants for effective completion of a project 
•    Experiencing working within a Project Management Office at both a local and Group level
•    Test plan management experience, including ability to design and undertake detailed UAT scripts

Client Care
•    Developing and maintaining cordial relationships with suppliers, consultants, business SME’s and team members, the Business Analyst / Project Manager should act as a link between the various parties
•    Ability to manage and solve with problems that may arise within the project team or issues with stakeholders
•    Be adept at extracting relevant information to best meet the project’s aims from project stakeholders to best deliver on business analysis and project management goals

People & Team
•    Conduct regular meetings with project team members to understand the status of the project and take ownership of changes and improvements, if necessary, to achieve the desired results 
•    Assist in ensuring that the project team members are working effectively and efficiently
•    Provide new, innovative ideas on how to improve the efficiencies of daily tasks 
•    Establish strong relationships with all suppliers, colleagues and stakeholders
•    Drive personal development that aligns to the role, utilising resources available at Intertrust to achieve success 
•    Assist in managing expectations and ensuring timely delivery of the project across functional team assigned to the project 

Financials
•    Take ownership of budgets and undertake the necessary corrective and preventative action if an error occurs 
•    Be aware of and manage project budget and resource allocation across projects, ensuring this is proactively managed on a day to day basis

Skills & Expertise
•    A Prince 2, or equivalent, professional qualification is required
•    A business analysis qualification is preferable but not essential, though the expectation is that professional training and development has been undertaken 
•    A proven track record of successful project management, implementation and handover into BAU
•    Team management experience, being comfortable matrix managing project teams of up to 10 people
•    Excellent client facing skills
•    Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing and implementation, and at each stage in between 
•    Strong knowledge of Project tooling and associated project toolkits
•    The ability to foster motivation within the project team to meet tight deadlines
•    The ability to have a strong impact and influence key decisions
•    Strong presentation skills – both written and verbal

What we offer
•     Continued learning and development to support you in achieving your career ambitions
•     A chance to work in a diverse team of experts with entrepreneurial spirits 
•     A competitive package of salary and benefits

Please note this is not an exhaustive list and you may be required to perform additional reasonable duties within this role.

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