File Review Manager - Operations
Location
Jersey
Your responsibilities
Ensuring consistent standards of file reviews are applied across all service lines
Provision of regular business review and information to all local boards and management teams as appropriate
Maintenance and development of an effective business review function, attending meetings and events as required
Performance of client file reviews in accordance with procedure and ensuring active monitoring and follow up across all business areas
Supporting Compliance in the development of monitoring plans, the collation of management information to support those plans and the implementation of compliance monitoring-specific review topics
Managing the File Review team to:
deliver matter reviews in accordance with the annual plan agreed with senior management
set objectives, undertake appraisals, manage absence, and participate in the bonus and salary setting processes, as required by senior management
Be approachable and accessible to review team members and internal clients, offering guidance and development when required and assist in any training needs
Take care of and establish good relationships with all suppliers, team members and clients
Identifying and working with all stakeholders in the file review process to enhance the team profile and develop the services offered, within available resource
Drive personal development using all the resources available at Intertrust to achieve success
Accurately record all time spent dealing with client matters to ensure the clients are correctly invoiced and ensure that the matter review team do likewise
Provide innovative ideas on how to improve the efficiencies of daily tasks, the file review process and delivery of matter review reporting
Promoting the highest standards of client service, administration and record keeping consistent with regulatory requirements and best practice
Your profile
Effective communicator and strong relationship management skills
Good time management and ability to work under pressure
Must be committed and driven to achieving excellence for themselves and their client
Ability to formulate, consider and select the most appropriate solutions
Proven ability to work effectively in a team
Five + years relevant experience within fiduciary services
Hold at least a diploma level of ICSA/STEP
Have a good knowledge of the regulatory requirements affecting trust company business and fund services business
Have sound business judgement and ability to assess risk
Have excellent IT and organisational skills
Be adaptable and flexible in approach
About Intertrust Group, a CSC Company
We are the premier global business, legal, and financial services company providing knowledge-based solutions to clients worldwide. We have locations and capabilities in more than 140 jurisdictions in the Americas, Europe, Asia-Pacific, and the Middle East, with more than 7,500 employees. We are the business behind business®
What we offer you
Working with us means entering a dynamic, international, and growth-oriented company. Diverse teams give us a competitive advantage and drive innovation. We’re committed to attracting, developing, and retaining talented people who create an environment where everyone is valued and respected. Intertrust Group, a CSC company, is an equal opportunity employer.
Intertrust Group is a great place to work with smart and dedicated people.
We offer challenging work and career opportunities. Many positions are filled with internal moves and employee referrals.
Apply now
Interested? We’d love to hear from you! Please click “Apply for this role” to submit your CV and optional cover letter. For more information about this position, please contact Chloe Minson via HRJersey@intertrustgroup.com.
Intertrust Group provides equal employment opportunities to all employees and applicants without regard to race, colour, religion, sexual orientation, marital/parental status, national origin, age, disability, political opinion, social status, veteran status, and genetics. Intertrust Group complies with all applicable laws governing nondiscrimination in employment.
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